Refund Policy

When you get a refund

Refunds are provided if a service is not delivered, or if there is a technical error on our end. If an order is only partly delivered, the remaining amount is returned to your panel balance.

When refunds are not possible

We cannot refund orders placed with a wrong or private link, or orders that were already delivered. Drops caused by platform-wide changes are not covered, but services marked with a refill option can be refilled during the guaranteed period.

How refunds are paid

Refunds are credited to your panel balance. If you need help, open a support ticket with your order ID.